It was about three weeks into my new job at SIGMA (six months ago) that I had my epiphany. I had finally figured out how to work the microwave without exploding my Grande Pike Place Roast or Maple and Brown Sugar Quaker Oats (:30 seconds on high for 16-oz. coffee and :90 seconds for oatmeal, provided you don’t add too much water). It was also around that time that I achieved a basic comfort and confidence level in navigating the confusing layout of our building, which is truly a maze of locked doors from one area to the next (for people and data security reasons). That’s when it hit me…our customers only care about one thing: VALUE.
Anyway, I like to get into the office early, maybe even too early for my own good. It’s often still dark and I tend to be the first customer at my local Starbucks. There are two problems with getting to Starbucks at 5:00 in the morning. #1 is that they’re not open yet, and I impatiently have to wait for the door to be unlocked. Sometimes this happens at 5:15, but only if the barista gets in early (the sign on the door says they open at 5:30). Here’s the other problem – when they do let me in, the coffee’s not that hot yet. So, this inevitably leads me to the microwave (my favorite is in the southeast pod on the ground floor) when I first get into the office. I don’t do this every day, as I find it’s helpful only when my brain is full of ideas and in need of “ready-set-go” kind of morning. It’s a ritual two or three days a week.Read More